VENOXIS / LEGAL
Client service terms
The baseline for a custom website engagement, read with the accepted project proposal.
Service provider and data controller
Özcan Hacımustafaoğlu – Mythra Craft
Seyrani Mah, Bekir Yıldız Blv, Bademaltı Sk, No: 162/A, 38040 Kocasinan/Kayseri, TürkiyeTax office / tax number: Gevher Nesibe / 4540344464
Contact and privacy requests
Use our contact form or write to the postal address above. For privacy requests, identify the request and your relationship with us. We may request proportionate verification through a secure channel; do not send passwords, card details or identity documents through the public form. Let’s talk
Updated: 2026-10-05
Formation and document order
Özcan Hacımustafaoğlu – Mythra Craft · Seyrani Mah, Bekir Yıldız Blv, Bademaltı Sk, No: 162/A, 38040 Kocasinan/Kayseri, Türkiye. Services are business-to-business unless expressly agreed otherwise. The proposal identifies the customer, authorized representatives, dated version, site, scope, deliverables, fees, currency, taxes, milestones and acceptance method. It becomes binding when both parties accept it in writing, including an attributable electronic acceptance. Project-specific negotiated terms prevail over these general terms; mandatory law always prevails. A website enquiry or account login is not acceptance.
Scope, cooperation and changes
We perform the agreed design/development with reasonable professional skill and care. The customer supplies lawful, accurate content and necessary approvals/access, and appoints a decision-maker. Review rounds, accessibility requirements, integrations, browser support and delivery assumptions are stated in the proposal. Extra work or changed requirements need written approval of fee/time effects before implementation. Delayed inputs or dependencies can reasonably shift the agreed schedule after notice.
Fees and verification
Fees are in USD unless the proposal says otherwise. Any deposit, staged balance, applicable tax and third-party cost is disclosed before acceptance; no universal non-refundable deposit is imposed here. Online card collection and automatic subscriptions are not active. A reported bank transfer is credited only when receipt is verified. We notify the customer of disputed or overdue amounts and give a reasonable opportunity to resolve them before proportionate suspension, except where immediate action is necessary for security or law.
Review, acceptance and defects
We notify the customer when agreed deliverables are ready for review. The proposal sets a reasonable review period and objective acceptance criteria. The customer identifies material deviations in writing; we correct confirmed in-scope defects without an additional fee. Silence alone does not waive statutory rights or automatically transfer disputed work. New functionality, later content changes and third-party failures are handled under a separate scope or care arrangement.
Ownership, licences and domains
After the agreed payment and handover conditions are met, the customer receives the agreed rights in final custom deliverables. Our pre-existing tools and generic components remain ours, with the licence needed to use the delivered site; open-source and third-party licences continue to apply. The customer warrants rights to supplied assets. We do not publish customer work or personal testimonials without appropriate authorization. Domain registrant ownership, first-year allowances, renewals, paid licences and third-party accounts are specified per proposal; no perpetual domain or free mailbox promise is implied.
Confidentiality, data and exit
Each party protects nonpublic business information, limits disclosure to authorized recipients and lawful needs, and returns/deletes it according to legal and agreed retention. Customer-site personal data is governed by the data-processing arrangement and documented instructions. Care, cancellation and refund terms below supplement the proposal. On exit we provide agreed exports and handover of paid deliverables in a usable standard format, subject to third-party licence limits; migration work beyond the agreed scope is quoted separately.
Responsibility and disputes
Neither party promises a revenue outcome, uninterrupted third-party availability or a search ranking. Each remains responsible for its own acts, content and legal duties. Any project-specific liability limit must be expressly negotiated and cannot override mandatory rights or exclusions prohibited by law. Turkish law is the default subject to mandatory customer-market rules and any valid negotiated choice. Seek written resolution first; competent courts/authorities remain available.